Terms and Conditions
How to Book for your Trip:
All booking can be made directly through our website or via email request If you are interested in requesting a tailor-made jungle trip of any type, for more information on tailor-made trips, please feel free to contact us, we are available 24 hours a day, 7 days a week!.
Send us an inquiry through our website e-mailing us directly to , and for other Customer Service assistance call us to our Peru cell phone line 011 51 999-116-499, 24 hours a day, 7 days a week.
Methods Of Payment:
Amazon Expeditioners EIRL accepts payments through all major credit cards on our website.
Deposits are due at the time of booking online. The reservation of your trip is guaranteed only with a pre-payment of 50% (non-refundable). The 50% remaining balance of your reservation will be available to be paid in cash upon arrival in Iquitos before the beginning of your trip (US Dollars or Peruvian Soles), this was established mainly for our clients own peace of mind. Without the first 50% reservation deposit of your trip, the reservation will not be secured, since deposits are directly designated for initial expedition arrangements costs only.
Please read below the reasons why Amazon Expeditioners does not possess a credit card reader at the Iquitos office:
1- We had several issues in the past with some international credit cards fraud protection restrictions from visitors at the time of paying remaining balances, all this ending up in serious delays with the execution of their trip.
2- Communication signal in Iquitos it has very poor connectivity, and it also leads to transaction complications on both ends (payments not going through adequately or by double charging credit cards in some cases).
This is why all visitors deciding to pay their remaining balance in Iquitos the only method of paying it will be in cash only.
Cancellation by Amazon Expeditioners, EIRL:
If an expedition is canceled by Amazon Expeditioners EIRL, because of extraordinary weather conditions, all payments paid to Amazon Expeditioners EIRL, by the traveler will be refunded in full. Amazon Expeditioners EIRL accepts NO responsibility for any other expenses incurred in the preparing of the customers' trip, including non-refundable airline tickets.
Credit Card Authorization Agreement:
By completing payment cardholder authorizes the invoiced amount to be charged to their credit card, in connection with the transaction and agree that a charge-back to the referenced credit card is strictly prohibited and is not an option for disputing the validity of any charge in connection with this agreement. The cardholder’s sole remedy with respect to any dispute shall be pursuant to the terms and conditions set forth in the agreement between the payee and Amazon Expeditioners EIRL. Cardholder further agrees to indemnify and reimburse Amazon Expeditioners EIRL, promptly for the full authorization amount referenced below in the event they engage in any and all efforts to charge-back the referenced credit card.
Cancellations by Traveller
All booking deposits made to Amazon Expeditioners EIRL, are only refundable if cancellations are made within 24 hours from the time booking was confirmed. All cancellations transaction costs will not be assumed by Amazon Expeditioners.
Our Published Rates:
Amazon Expeditioners, EIRL prices are based on current rates of exchange at the time of publishing. Changes in tour rates are rare and caused by extraordinary circumstances outside Amazon Expeditioners EIRL control. In the rare event that a trip rate should increase, we will honor the old rate published at the time of purchase. All prices are per person.
Customers must be in possession of valid passports and any visas, permits, and certificates required for the whole stay of their trip or adventure and shall arrange such vaccinations as are normally recommended for the countries through which they intend to travel. Information as to these matters and as to climate, clothing, baggage, gear, and similar matters is given in good faith but without responsibility on the part of Amazon Expeditioners EIRL, please visit our Travel Information Page for extra Guidance.
Limits on Amazon Expeditioners, EIRL Responsibilities:
Amazon Expeditioners EIRL, and its affiliates, agents, employees, contractors and subcontractors (hereafter in this paragraph Amazon Expeditioners EIRL,” purchase transportation, hotel accommodations, restaurant services, and other services from various independent suppliers that are not subject to its control. Neither Amazon Expeditioners EIRL, nor any associate organization, agent, employee, contractor or subcontractor shall be held liable for any act, default, injury (including death), loss, expense, damage, deviation, delay, curtailment or inconvenience caused to or suffered by any person or their property, howsoever arising, which may occur or be incurred by any organization or person, even though such act, default, injury, loss, expense, damage, deviation, delay, curtailment or inconvenience may have been caused or contributed to (a) by the act, neglect or default of Amazon Expeditioners EIRL, owners, officers, agents, employees, contractors and subcontractors, or of any persons for whose acts it would otherwise be responsible, or (b) defects or failures of any aircraft, vessel, automotive vehicle or other equipment or instrumentality under the control of independent suppliers. In addition, Amazon Expeditioners EIRL, will not be liable for delays in departure or interruption of your vacation arrangements caused by weather conditions, technical problems of any aircraft, vessel, automotive vehicle or other equipment or instrumentality, strikes, war, terrorist activity, civil commotion or any causes beyond the control of Amazon Expeditioners EIRL. The right is reserved to substitute accommodations or modes of transportation and to make any changes in the itinerary where deemed necessary or caused by changes in air schedules. On tours & adventures of this type, it is not possible to accommodate persons with severe health problems or physical disabilities. It is the guest’s responsibility to judge the appropriateness of these travel activities to his or her physical capabilities. Amazon Expeditioners EIRL takes no responsibility for special arrangements or problems incurred by guests physically unable to participate in the planned activities. No refund can be made for absence from the tour unless arrangements are made at the time of booking. The right is reserved to decline, to accept or retain any person as a tour member for any reason, which affects the operation of the tour or the rights and welfare or enjoyment of the other tour members. Amazon Expeditioners EIRL, will not discriminate against any individual because of age, race, sex, or nationality. In no event will Amazon Expeditioners EIRL, be responsible for incidental, consequential or special damage or loss suffered by any person. Amazon Expeditioners EIRL, maximum liability, for any reason whatsoever, will be limited to the amount paid to Amazon Expeditioners EIRL, for its services. In issuing tickets and coupons for transportation of the purchaser by any means and making arrangements for hotel or other accommodation, Amazon Expeditioners EIRL is not acting as principal but only as agent for the companies, corporations or persons providing or offering the means of transportation and accommodation. To the extent Amazon Expeditioners EIRL, shall not be acting as an agent, as stated above, it shall be deemed to be acting as an agent of the purchasers in arranging or booking transportation and accommodation. Amazon Expeditioners EIRL reserves the right to take photographic or film records of any trip or guest and may use any record for promotional and/or commercial purposes.
Acknowledgment of Risk:
You understand and acknowledge that your travel in connection with and participation in the travel package arranged at your request by Amazon Expeditioners EIRL, may involve risk and potential exposure to injury and possibly death. You also realize and acknowledge that risk and dangers may be caused by the negligence of the owners, directors, employees, contractors, subcontractors, officers or agents of Amazon Expeditioners EIRL, or the negligence or participation of other participants, contractors and/or subcontractors to Amazon Expeditioners EIRL. You also recognize and acknowledge that risk and dangers may arise from foreseeable and unforeseeable causes, including weather and other acts of nature. You fully understand and acknowledge that the aforementioned risks, dangers, and hazards are potential in connection with recreational activities which may take place during your journey. You take full responsibility for the risks mentioned above and are agreeing not to hold Amazon Expeditioners EIRL, nor any associate organization, agent, employee, contractor or subcontractor liable for any act.
Express Assumption of Risk and Responsibility:
In recognition of the inherent risk of the travels and related activities in which you are intending to engage, you confirm that you are physically and mentally capable of participating in the activity, that you are willingly and knowingly electing to participate in this vacation package in spite of the potential risk of danger, and you willingly and voluntarily assume full responsibility for any injury, loss or damage suffered by you or caused by you, whether caused in whole or in part by the negligence of the owners, directors, agents, officers, employees, contractors or subcontractors of Amazon Expeditioners EIRL.
The Release of Liability:
In consideration of the services and arrangements provided by Amazon Expeditioners EIRL, you, for yourself and for your heirs, personal representatives or assigns, do hereby release, waive, discharge, hold harmless and agree to indemnify Amazon Expeditioners EIRL and its owners, officers, directors, agents, contractors, subcontractors and employees from any and all claims, actions, or losses for bodily injury, property damage, wrongful death, loss of services, lost profits, consequential, exemplary, indirect or punitive damages or otherwise which may arise out of or occur during your travel in connection with the scheduled travel package and any activities conducted in conjunction therewith. YOU SPECIFICALLY UNDERSTAND THAT YOU ARE RELEASING, DISCHARGING AND WAIVING ANY CLAIMS OR ACTIONS THAT YOU MAY HAVE PRESENTLY OR IN THE FUTURE FOR THE NEGLIGENT ACTS OR CONDUCT OF THE OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS OR SUBCONTRACTORS OF Amazon Expeditioners EIRL.
Express Waiver of Any Right to Seek Consequential, Punitive or Exemplary Damages:
Regardless of the situation or circumstances giving rise to a claim, you waive any right to seek consequential, punitive or exemplary damages against Amazon Expeditioners EIRL, its owners, officers, directors, agents, contractors, subcontractors, and employees, for any reason whatsoever. In consideration of participating in my tour & expedition, my signature on my Final Payment Form indicates that I have, on the date shown, read and understood this document and I acknowledge that it affects my legal rights and agree to be bound by its terms. My signature also signifies my intention to relieve and indemnify Amazon Expeditioners EIRL, its owners, officers, directors, employees, agents, contractors, and subcontractors from any liability for personal injury, property damage or wrongful death which I might suffer during my participation in the scheduled tour AND/OR expedition with Amazon Expeditioners EIRL.
The passengers must carry with themselves a passport or travel document at all times depending on their nationality, according to Peruvian law.
Baggage transportation is limited to 50 pounds (23 Kg) per passenger (domestic flight in Peru). For international flights please consult with your travel agent. The passenger has the responsibility of his baggage. Small objects like video or photo cameras, binoculars, bags, umbrellas, etc are the responsibility of their owners. It is recommendable to carry all the baggage well closed and with personal identification.
Liability for services not provided, due to the negligence of Amazon Expeditioners EIRL, and or its employees, is limited to the real cost of the omitted services and excludes all resulting indirect costs and consequences. In the event of the above, Amazon Expeditioners EIRL will make its best effort to provide alternative arrangements at the same cost, subject to availability. Amazon Expeditioners EIRL, is not liable for loses, material or physical damage, illness, allergies, and delays or other inconvenient caused by natural events or by third persons.
Responsibilities & Obligations:
Amazon Expeditioners EIRL is responsible for providing all the services and accommodations exactly as advertised. In case of natural disasters, severe weather or any other acts of nature, Amazon Expeditioners EIRL, is not responsible for the services not provided. We maintain the right to change and/or re-schedule services that we deem appropriate or necessary. If for any reason the transportation chosen by the passenger (bus, flight, train, etc) does not arrive at destiny at the date and hour programmed to start the tour or program, Amazon Expeditioners EIRL, denies all responsibility for not providing the tour or package services. These services will not be reprogrammed. Amazon Expeditioners, EIRL will provide services only from the portion considered after the arrival of passengers. The portion of the program lost, for this reason, is not refundable. Amazon Expeditioners EIRL is not responsible for loss, damage or injury related to services or accommodations provided by third parties. We reserve the right to make changes in any itinerary in the event it becomes necessary to ensure the safety, comfort or well being of the traveler. Such a change will be made without penalty.
When carrying it out any vacation programs through our Company Amazon Expeditioners EIRL, all travel agents and/or clients automatically declares to know and to accept the terms & conditions published on our website, and in no case, will be able to allege ignorance.
Last Updated January 2019.